Retail Management System

Supply Chain Management is being profoundly disrupted, driven by many tech phenomena. We will shed light on 8 tech trends in SCM.

Today’s customers expect great service, excellent selection, and competitive pricing. And they not only do not care whether that’s online or at a physical location — but they also expect to be able to “mix it up” a bit. Customers have come to expect that if they order an item online, they can return it […]

Retailers want to embrace the omnichannel methodology but they realise they can’t be all things to all customers. While it is true that today’s shoppers, and in particular Millennials, want to purchase goods and services through different channels, many retailers are still struggling to adapt to the latest iteration of retail reality in which shopping […]

Loyalty programs have evolved from basic check-in solutions to more sophisticated check-in solutions that were able to communicate with shoppers via mobile app, text or SMS messages, and email. Retailers face two critical challenges on their quest to leverage data for better shopping experiences.

Online shopping is moving onwards and upwards. Consumers now can buy basically everything without ever setting foot inside a physical store. And when it comes to e-commerce, no one can escape the shadow that Amazon casts. But that does not mean all brick-and-mortar retailers are getting crushed.

The retail overview in 2018 is revolving around personalisation and connecting directly with each consumer. When a customer feels that they are at the centre of the shopping experience, they stick around and buy more, therefore, a retailer must understand what motivates and appeals to its customers.

The toughest question for traditional brick-and-mortar stores has always been the location. Pop-up retail is the perfect combination of a traditional store and an online shopping site to connect with new customers in real life without wasting too much resource in setting up a physical footprint.

The Gioi Di Dong Joint Stock Company has been transitioning to omnichannel, a new marketing solution, to create a complete real-time retailing process.

The Gioi DI Dong (MWG) is controversially viewed as the first business in Vietnam successfully turned the smartphone business into a competitive advantage.