Blogs

The democratisation of technology and the transformation of society that it facilitated are impacting virtually every major industry. In high tech manufacturing, the trends are causing an upheaval. No matter how innovative, flashy, or anticipated a product might be, high tech companies can also get punished in the marketplace if those products don’t measure up to […]

The lines have been increasingly blurring between high tech and non-high tech manufacturing. This has major implications. The first step in managing this transition is to understand the forces driving the integration of high tech manufacturing and other industries.

Upgrading revenue management capabilities means not only implementing the right technology solution and integrating the right data sources but also putting the right organisational resources in place and creating a revenue-focused culture.

By asking the right questions, managers can determine which revenue management solution best fits their needs and delivers the benefits they seek.

Non-room revenue accounts for 50% of the total revenue. This means F&B, housekeeping, events, etc. now also play a role in enhancing the guest experience.

Customer’s behaviours are easily affected. Hospitality organisations must adjust themselves fast enough to keep up with customer expectations.