Blogs

While RevPAR provides a good picture of performance, it fails to measure actual profitability. That’s because RevPAR doesn’t take into account costs per occupied room. Without knowing the operating costs, it’s not possible to calculate the actual profit margin or determine target optimal occupancy.

Times of change present many challenges — especially for front-line managers, who need to implement change through their people and do more with less. Ironically, when you need your highly effective managers to perform at their very best, that’s when they are they are at a high risk of failing.

How to implement OKRs effectively? First, the Objectives need to realistic, and Key Results need to be S.M.A.R.T. and there’s something more you can do.

Today’s customers expect great service, excellent selection, and competitive pricing. And they not only do not care whether that’s online or at a physical location — but they also expect […]

Retailers want to embrace the omnichannel methodology but they realise they can’t be all things to all customers. While it is true that today’s shoppers, and in particular Millennials, want […]

From cloud computing and robotic process automation to analytics, AI, and machine learning,  a new class of digital disruptors is transforming the role of finance. Will all the automation and […]