What Is Infor EPM? A Guide for Hospitality Finance Teams

For a hotel group running multiple properties, budgeting was never the hard part. The hard part is that guest activity lives in the Property Management System, room rates live in a separate revenue management tool, and the transactions finally land in a separate finance system; three systems that were never built to talk to each other.

So when demand shifts with seasonality, a single property outperforms or underperforms the rest, or a new currency or ownership structure joins the portfolio, finance is left reconciling spreadsheets instead of reforecasting.

This creates a gap between what the business planned and what is actually happening on the ground, in every property, every week. And that gap makes decision-making harder, not easier, for finance teams already stretched thin across a hospitality portfolio. That’s where Infor EPM comes in to bridge that gap.

Key takeaways

Traditional annual budgets cannot keep pace with how quickly hospitality market conditions change.
Infor EPM unifies financial and operational data from systems such as Infor SunSystems, PMS platforms, and revenue management tools into a single framework.
Core capabilities include advanced analytics, collaborative budgeting, multi-property financial consolidation, and continuous rolling forecasts.
Integration with Infor AI lets finance teams generate statistical forecasts and spend more time on strategic analysis rather than manual reconciliation.
Real-time dashboards for metrics such as occupancy and RevPAR enable faster, more confident decisions across the hospitality portfolio.

What Is Infor EPM?

Infor is a leading provider of business application software with more than 60,000 customers worldwide, recognised for delivering industry-specific solutions and speeding up deployment through built-in, last-mile content such as reports, graphs, and key performance indicators (KPIs).

Infor builds Infor EPM. TRG International, as an Infor Gold Channel Partner, is the partner that helps hospitality groups across APAC select, deploy, and support Infor EPM and Infor SunSystems, handling implementation, integration, and ongoing support to turn the platform into a working system for a hotel group.

Infor EPM is an advanced performance management platform designed to support planning, budgeting, forecasting, and financial consolidation within a single environment. It eliminates reliance on spreadsheets and provides a centralised, data-driven approach to managing business performance.

By leveraging real-time data and in-memory analytics, Infor EPM enables organisations to gain a comprehensive view of financial and operational performance, empowering them to make faster, more informed decisions.

That’s why it’s no surprise that some of Infor EPM for Hospitality’s famous clients include Wyndham Hotel Group, Kempinski Hotels, Auberge Resorts, Intrawest Resorts and Hard Rock International.

What are Infor EPM’s key capabilities for Hospitality businesses?

One of the key strengths of Infor EPM lies in its ability to integrate seamlessly with other systems across the hospitality ecosystem.

Addressing a critical industry challenge: Data silos

A persistent issue in hospitality is the lack of integration between systems and departments.

Hotels typically operate multiple platforms:

Property Management Systems (PMS) for guest operations
ERP systems like Infor SunSystems for financial transactions
Revenue management tools for pricing optimisation

Disconnected data leads to inconsistent reporting, delayed insights, and misaligned decision-making. Infor EPM acts as a central intelligence layer that pulls financial and operational data from these systems into a single, unified framework, ensuring consistency, accuracy, and transparency in reporting.

This integration not only reduces manual work but also enables real-time insights across departments, something critical in a fast-moving industry like hospitality.

How information flows from Infor SunSystems to Infor EPM via Infor OS

Image: How information flows from a financial management platform (i.e., Infor SunSystems) to Infor EPM

In addition to creating a single-source-of-the-truth, Infor EPM is also capable of providing:

Advanced analytics: Infor EPM has built-in business intelligence and predictive capabilities, empowering even non-technical users to drill down from a high-level budget line item directly into the underlying transactional detail, analyse trends, and suggest the best-fit forecasts.
Smarter planning and budgeting: Infor EPM simplifies complex budgeting processes by automating data collection and enabling collaborative planning across departments. Finance teams can plan and report by product line, region, or any custom dimension, using rich metadata (attributes) rather than being confined to rigid, deep hierarchies. As a result, budgets can be more accurate and better aligned with operational goals.
Financial consolidation across properties: Infor EPM automates the matching and elimination process, significantly reducing the days to close. Additionally, with enhanced out-of-the-box logic for complex ownership structures, Infor EPM makes it easier to manage global consolidations without custom scripting.
Dynamic forecasting: Demand in hospitality is highly volatile, influenced by seasonality, events, and external factors. Infor EPM supports continuous, rolling forecasts that adapt to changing conditions, helping businesses respond proactively rather than reactively.
Real-time analytics and reporting: With interactive dashboards and real-time reporting, decision-makers can monitor key metrics such as occupancy rates, RevPAR, and profitability. This enables faster identification of trends and more informed strategic decisions.

To explore Infor EPM and its core modules, capabilities, and more, download our brochure today!

Visualise your data with Infor EPM dashboards

Image: Visualise your data with Infor EPM dashboards

Report on ESG metrics with Infor EPM

Image: Report on ESG metrics with Infor EPM

TRG’s perspectives: From operational efficiency to strategic impact

While automation and efficiency are important, the real value of Infor EPM lies in its ability to elevate the role of finance. In addition to core capabilities mentioned above, this robust performance management solution can also integrate directly with Infor AI to enhance budgeting and forecasting.

Learn how Europe’s oldest luxury hotel group automate their financial reporting with this case study. Check it out now!

The power of AI can enable Finance, Operations, and Management teams to better identify trends and generate statistical forecasts based on historical performance and external drivers, rather than debating whose spreadsheet is correct. Finance teams can also spend more time focusing on the strategic implications of the AI-generated forecasts.

Furthermore, by acting as a centralised intelligence layer and connecting with other critical hospitality platforms, Infor EPM allows Finance teams to create various what-if scenarios and adopt continuous planning as market conditions change.

As a result, instead of focusing solely on historical reporting, finance teams can:

Analyse performance drivers in real time
Run scenario modelling to evaluate business decisions
Align financial planning with operational strategies

This shift transforms finance from a back-office function into a strategic partner that actively contributes to business growth.

Key business benefits of using Infor EPM

Benefit	Metric
Efficiency	25% faster financial close cycles.
Productivity	40% reduction in manual IT/Finance maintenance.
Accuracy	AI-driven anomaly detection reduces budget errors.

Looking ahead: The future of financial budgeting, forecasting, and planning

As technology continues to evolve, the expectations placed on hospitality businesses are increasing. Real-time insights, predictive analytics, and AI-driven decision-making are quickly becoming standard requirements.

Infor EPM is well-positioned to support this evolution. Combining advanced analytics with an integrated data architecture enables organisations to move beyond traditional performance management toward a more intelligent, predictive approach.

More than just a financial tool, it is a platform for driving agility, resilience, and long-term growth in an increasingly complex industry.

Are you looking for Hospitality Management Solutions? Let us help!

Frequently asked questions

What is Infor EPM?

Infor EPM is an advanced performance management platform that supports planning, budgeting, forecasting, and financial consolidation within a single environment, removing the reliance on spreadsheets.

Is Infor EPM a TRG product?

No. Infor builds Infor EPM. TRG International is an Infor Gold Channel Partner, meaning TRG sells, implements, integrates, and supports Infor EPM and Infor SunSystems for hospitality groups across APAC, rather than developing the platform itself.

How does Infor EPM work with Infor SunSystems and third-party solutions?

Infor EPM serves as a central intelligence layer that pulls financial data from Infor SunSystems and operational data from systems such as Property Management Systems (PMS) and revenue management tools, consolidating them into a unified framework.

What can Infor EPM do specifically for hospitality groups?

For multi-property hospitality groups, Infor EPM automates financial consolidation across locations, currencies, and ownership structures and supports continuous rolling forecasts that adapt to seasonal and event-driven changes in demand.

Does Infor EPM use AI?

Yes. Infor EPM can integrate directly with Infor AI to generate statistical forecasts based on historical performance and external drivers, and to support AI-driven anomaly detection in budgeting.

What kind of reporting does Infor EPM provide?

Infor EPM provides interactive dashboards and real-time reporting on metrics such as occupancy rates, RevPAR, and profitability, as well as ESG reporting and more. For an up-close experience on Infor EPM interactive dashboards and reporting packages, please contact TRG via our request form here.

Infor EPM for Hospitality: What You Need to Know