Ý Kiến Khách Hàng
Khác biệt của TRG nằm ở khả năng thấu hiểu nhu cầu của khách hàng và đưa ra những giải pháp công nghệ sáng tạo. Chúng tôi không chỉ cung cấp dịch vụ, mà còn đồng hành cùng khách hàng trên mọi chặng đường.

Bạn mong muốn trở thành người tiên phong trong ngành? Hãy tìm hiểu cách các doanh nghiệp hàng đầu tận dụng công nghệ tiên tiến của TRG để nâng cao hiệu quả hoạt động và mở ra những cơ hội kinh doanh mới
Khách Hàng Đã Nói Gì Về Dịch Vụ Của TRG?
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In their own words
Unedited feedback from the people who contact our support desk, across every product we run.
“I recently finished my 8-week remote internship with TRG International as a Marketing Intern. I had one of my best summers, thanks to Pagoda Projects and Cardiff University / Prifysgol Caerdydd for this fully-funded opportunity!”
“It was a little bit difficult at first when I have to overcome the time zone barrier. But when I know how to manage my time better, everything is amazing now. This is a really interesting experience”
“Time definitely well-spent! My seniors were very caring and supportive, not only was I given a lot of learning opportunities, I also received plenty of feedback on my work to improve. After this internship, I have had a much deeper understanding into the Accounting profession, which will definitely help me with my career orientation.”
“I found the internship extremely valuable. This was a great opportunity to learn and develop in a professional environment. I took away useful knowledge about Marketing and also experienced a real-life environment by doing tasks like a real employee. The colleagues were friendly and they always assisted me when I needed them. It was an exciting experience!”
“Absolutely worthy! Everyone here is really nice and professional which makes me learn a lot about working in a marketing environment.”
“I have a chance to learn how to communicate effectively through time differences and language barriers. It pushed me out of my comfort zone and gave me an amazing experience. Really enjoyed it!”
Safena Yvanovich, Marketing Intern “Thank you so much for your great support.”
Ngo Thu Ha “Your support is excellent.”
SmithaHarish, Hilton Kuwait Resort “Appreciate the quick response and the patience that support has shown us. Thank you.”
Zulkafly Hamind, Hilton Singapore “I just liked, how quick the reply was. It was very helpful and got my issue sorted out faster.”
Kagose Edward Leonard “Always great support”
Masahiro Ikeda, Hilton Nagoya “Support promptly.”
Tran Thi Thanh Tuyen “Accurate assistance”
Jihad Hajj, Hilton Beirut Habtoor Grand “Thanks – Job well-done”
Francis Mushi “Thank you very much! Your team is fantastic, very knowledgeable and efficient.”
Tracy-Ann Willcock, Hilton Sandton Hotel “Response was very quick, detailed and very helpful.”
Jamee Samonte, Dusit International “The support is useful and the team is nice.”
Pham Ngoc Loi, Intercontinental Danang Sun Peninsula Resort “TRG Support was very supportive and efficient and resolved our problems. Thanks for the support!”
Suresh Nair, Hilton Jaipur “Amazing support. Thanks Ngoc and team.”
Ganesh Talauliker, Hilton Dubai Creek “You are excellent. Thank you so much for your support in time.”
Tran Thi Thu Dao “Dear Team, I am greatful for your help. Thank you very much.”
Nguyen Hong Sinh “Very good service.”
Sue He, Conrad Guangzhou “Quick response and resolution.”
Vy Lam “Really great! Thanks a lot.”
Jane Qu, Hilton Quanzhou “Many thanks -Your support was very quick and convenient.” Assistant Chief Accounting, Amiana on the Bay – Nha Trang.”
“Support in time and explained clearly and easy to understand.”
Tran Thi Thu Thuy “A fantastic online support call made it possible for our request to be solved right away. Thank you.”
Joseph Casapinta, Hilton Malta “It is very important to give some comments about TRG Support. Our issues have been rectified quickly. Once again, thanks to all TRG Team.”
Mahesh KC, DoubleeTree Suites By Hilton Bangalore “Support is fast as always.”
Tran Viet Thinh, Anantara Mui Ne Resort & Spa “Good and thank you so much.”
Khuat Ngoc Mai “Very satisfied”
Nguyen Huynh Hai Nam, New World Saigon Hotel “I received a good service from you. Thank you so much for your help.”
Nguyen Tuan Cuong, PVEP POC Domestic “I’m very satisfied for the support that TRG Helpdesk gave. They responded to my queries on time.”
Rosemarie Cabasag, Hilton Sharjah “The support was quick and excellent. We thank the help desk for their expertise on this system.”
Sariko. S “I’m very grateful for your support. Excellent service!.”
Huong Nguyen, Hyatt Hotel – Grand Imperial “Perfect! Fast and excellent support service by Mr. Tin (TRG Support). Thank you.”
Nguyen Bich Thuy, IBIS Saigon Airport “Thank you very much for your help regarding our case and I am very satisfied for your response, hope to receive your assistance in such cases as a mutual cooperation. Once again, thank you.”
Ahmed Gharib, Hilton Egypt Regional Office “Thanks for your quick response to our query and to resolve the issues.”
“Thanks for your kind help, your team’s performance is very professional.”
Jimmy Li, Waldorf Astoria Shanghai on the Bund “Thank you for your quick support.”
Phung Thi Mong Diep “Five-star-rating for the service that (TRG Professional Service) Mr. An was providing.”
Tran Thu Huong, General Accountant at Phu Quoc Petroleum Operating Company “Well done! Thanks (TRG Support) Ms. Duong for your assistance.”
Le Minh Ngoc Hanh, InterContinental Nha Trang “100% satisfied with the way Hien sorted out our issue. Whenever we face system issues, Hien fixes it in time and quickly. A million thanks to Hien.”
Goa Arpora-Baga Ramesh Pawar, DoubleTree by Hilton “Hien was awesome and guided us with the correct steps via remote access. Kudos to her and the team.”
Odaiba Rishabh Jain, Hilton Tokyo “Very good response and the issue has been solved on time.”
Samui Kitisak Siammai, Conrad Koh Samui “Ms. Duong was helpful and very knowledgeable. Thank you so much for all your help.”
Freddy Peters, Hilton Sandton Hotel “We were satisfied with your help. Thank you very much.”
Huynh Ngoc Thao “Thanks Ms Lien Huynh for supporting me, it was great!”
Le Thi Thu Giang, Duyen Ha Resort Cam Ranh “The support team at TRG was able to respond to the problem encountered effectively and efficiently. Without further delay, they solved the problem swiftly.”
Tiu Wei Siang, DoubleTree By Hilton Johor Bahru “We were satisfied with TRG technical support, it was very fast and good.”
Asco IT “Prompt reply to the message and follow up was excellent.”
Shantha Kumara, Hilton Colombo Residence (Hilton Jaic Tower) “We were provided good advice in a short period of time. Issue was fixed, that was very important during month end procedure.”
Evgeniy Kuzmik, Hilton Kiev “TRG connected to my machine immediately after receiving my call and solved. the problem as fast as lighting.”
Vu Trung Hieu “Ms. Duong has in-charged Dai-ichi Life many years, she supported a lot of tickets and solved the problem that Dai-ichi raised. She is a good consultant for SunSystems. Thanks Ms. Duong and TRG Help for supporting.”
Phan Thi Quynh Nhu “Great job and that was too quick to get resolved. Well done.”
Joan Magallanes, DoubleTree by Hilton Dubai – Jumeirah Beach “Your support for the issue is fast and provides a good solution for us. Thanks.”
Raksmey Chheun, “Immediate feedback. Problem already fixed. Thank you for your excellent support.”
Dat Nguyen Huy “Hi TRG Support Team, thank you for a very quick response.”
Aguirre Jayson, Movenpick Hotel Mactan Island Cebu “I am really happy with support team, they are always give extra mileage to resolve the issue on time, thank you so much.”
Talib Hussain Niaz Ahmed, Hilton Madinah “For my urgent ticket, you have replied very soon and resolved the problem immediately. Special thanks to Mr. Hưng Bui and all other colleagues.”
Tugrul Toker, Hilton Istanbul Bomonti Hotel & Conference Center “Technical support is very patient and support level is very high. Thank you.”
Jimmy Wang, Hilton Jinan South “Ms. Duong is very efficient and excellent on helping solve the issue.”
Grace Law, Hilton Kota Kinabalu “Quick replies and very clear instructions. Very satisfied with the service of support team. Thanks.”
Eva Liu, DoubleTree by Hilton Shenyang “Perfect helping”
Candy Zhang, Conrad Beijing “Thanks for your great support. We do appreciate for this.”
Nguyen Ngoc Thanh Huy, Victoria Chau Doc Resort “I appreciated your kind support over the working time”
Ly Lang “Actually, the support was fantastic and did finalised the issue once the ticket was opened and it did not take too much time and the guy was so smart, he quickly understood the problem and action has been taken on the spot. Thanks for the quick response to open the ticket and resolve the issue.”
Mohamed Warraky, Hilton Egypt Regional Office “Thank you to Ms. Hien very much for your kind support. She has presented the fastest professional response to a customer’s query. I really like her suggestions, they are understandable.”
Thao Hoang Thi Phuong “Thanks to TRG help team, especially Hung Bui for timely support and nice cooperation.”
Nguyen T.P. Bella “Quick, concrete, professional.”
Tijana Mircetic, Hilton Belgrade “Good support! Thank you!”
Tuyet Van “To response my email, you have to work so late. I highly appreciate this. Many thanks.”
Vu Duc Binh “Fast response. Good and thank you.”
Veronica Ventia, Aryaduta Hotel Group “TRG provided great service and solutions for our recruitment and performance management process. TRG consultants are equipped with very good knowledge and have been very supporting.” – Nguyen Tuan Long – HR Department “Very good, consultants are very supportive.”
Do Thi Tra My – HR Manager “Very good and very professional. Consultants provide helpful and valuable information, clarify all the concerns and solve the root causes. Highly applicable.”
“Good advice to customers. Consultant team is nice.”
“We are using the 1-year service of TRG Talent. TRG team has high expertise in GPI when providing training on the product and systems. They are devoted to supporting our HR team for the best results by thoroughly introducing the products, step by step guiding how to use the product by the easiest ways, simplifying the guideline for users for using for the year, and on-the-job training to optimize the TRG talent products.”
HR Manager “Recently, I was too busy and up to date I just have time to say thank you from BW team as well as from me for your enthusiastic support over the past time to deliver SunSustems project for Best Western. From the beginning you already showed your professional way when you approached us and introduced us your SunSystems. Based on our question, your answer on product was very clear and specific. Your highest support level to meet our expectation such as resource allocation. Moreover, whenever there was an issue you also had a quick solution and try to support customers. At the beginning of project starting, there was a bit of problem but because of your enthusiastic support as well as your consultant’s assistance, then everything is okay. Once again, on behalf of BW’s accounting team, thank you”
Ms. To Ha Linh, Best Western Phu Quoc “Without your diligence, hard work, and several late nights, we would not have been able to meet our target. Hope a smooth start will bring a wonderful result. Your hard work has not gone unnoticed, at least from my side. Once again, I’m really appreciate your great support and hope that we will have more opportunities in the future..”
Mr. Tran Chi Thao, Holiday Inn Saigon Airport “Our two projects for IHG and Thuy Duong Duc Binh are at the implementing stage and I’m very happy with the way you support us. Therefore, we can kick off both project as per our expectation.”
Mr. Tran Chi Thao “The Technical staff really knew the subject matter and guided us properly so that we do not have any issue going forward”
Vikram Doshi, Hilton Garden Inn N’Djamena “Thank you for your kind support as always.”
Premier Village Danang Resort “We had great support and fix for the error from TRG Support. Thanks a lot.”
Do Thien Huong “Issues were fixed by TRG Support and they also provided solution to me so that I could use it on other PC. Thanks.”
John Liang, Hilton Shanghai Hongqiao “Thank you, TRG Helpdesk Team for the assistance. Well done.”
Chandra Willy, Le Meridien Singapore “Professional team and very nice communication.”
Phoebe Zhao, Hilton Beijing Wangfujing “Very good service.”
Vu Thi Thu Huong, AVANI Hai Phong Habour View “Excellent support.”
Tansel Akman, Turkey Cluster (Hilton Regional Office) “The support representative was very patient and offered assistance until the issue was fully resolved.”
Jacob Onginjo, Hilton Nairobi Kenya “Very good”
Vo Hoang Vu, Aman Vinh Hy “TRG Support really knows what they needed to do and very deftly helped us resolve the issue. Really appreciate this support. Thank you.”
Vikram Doshi, Hilton Garden Inn N’Djamena “Fantastic support service. Thanks”
Ho Huy, Intercontinental Danang Sun Peninsula Resort “Even though it was not solved on the same day, TRG Support managed to solve my problem the following day. Thank you very much, it was very helpful.”
Soo Shereen, Hilton Kota Kinabalu “Very good!”
Lam Quang Hien “Your TRG support team is well qualified. We have been satisfied with your support so far.”
Chief Accountant, Furama Resort Danang “Thank you for your support as always. It is great, accurate and prompt.”
Shigehisa Omori, DoubleTree by Hilton Naha “The Support agent contacted me back promptly despite the late time and provided the solution that solved the problem on the first try. Thank you very much!”
Michal Sokulski, Hilton Niseko Village K.K (Greenleaf) “Good feedback and good communication.”
Kelly Zhang, Hilton Xian “Thank you very much. Helper was very good and friendly.”
Dang Nguyen Quoc Anh, Pullman Vung Tau “The solution worked. Reply time was fast. Good service”
Pham Huu Trung “Very supportive.”
Muhammed Hashim, DoubleTree by Hilton Hotel Dubai – Jumeirah Beach “Thank you very much for this support. Everything was perfect.”
Tansel Akman, Turkey Cluster (Hilton Regional Office) “Thank you for the fast response and the steps you have given me to solve the problem.”
Syafeenaz Zakaria, DoubleTree by Hilton Penang “Thanks for your great support and appreciate your efficient reply.”
Rona Wang, Hilton Zhengzhou “Quick response and clear in solving the problem. Thanks TRG Team.”
Jejen Sugianto, Hilton Bandung “The assistance was very fast.”
Surette Go, Hilton Ras AI Khaimah “The support was excellent. We sent correspondence by email and opened a ticket. The support team understood the issue and resolved the matter within a reasonably short time. A parameter in Ledger Definitions was needed to be set.”
Rene Cassar, Hilton Malta “Quick response. Highly appreciated.”
Mohammed Asiam, Hilton Kuwait Resort “The support is very knowledgeable and quick to respond. Thank you very much.”
Archie Selim, Conrad Manila “Thank you, TRG Support (Lien). Your help was very productive.”
Nguyen Minh Thong “Very good and fast supporting.”
Bui Duc Dung, Sheraton Nha Trang “Services are good and quick.”
Yen Phuong “Thank you very much for this excellent support.”
Tansel Akman, Turkey Cluster (Hilton Regional Office) “I’m giving 5 stars on your support. Thanks so much.”
Isabel Gabriel “I am always satisfied for the support that I received from your team. You assisted me very well. You were very genuine to help and showed me clearly how and now I learned as well. Less time spent because you are knowledgeable enough about the product. You easily understood my request. Keep it up and thanks again TRG Support for your time.”
Rosemarie Cabasag, Hilton Sharjah “TRG Team is very timely and accurately solved and fixed the issue. Thank you so much.”
Jessie Lavisores, DoubleTree by Hilton RAK “Prompt support, good results, nice communication.”
Tran Thi Kieu Phuong “Keep it up TRG team. Thank you for your immediate response. Great help.”
Zeeshan Khalid, DoubleTree by Hilton Hotel Dubai – Jumeirah Beach “Thanks for your usual support and cooperation.”
Khaled Niazy, Hilton Egypt Regional Office “Customer care – very good Attention to customer – very good Support – very good Feedback – very good Thanks a lot to TRG support team”
Than Than Myint, Hilton Myanmar “Thanks for your support, it solved the problems encountered.”
IT Manager “Thank you, you did a good job.”
Neema “I am happy that my problem is resolved very quickly. Thanks to everyone who helped.”
Burak Demiray, Hilton Garden Inn Sivas “Good job. Thank you very much.”
Ngo Thanh Ha “Thank you. Always swift and accurate. Perfect support.”
Shigehisa Omori, DoubleTree by Hilton Naha “Awesome and quick resolution, thank you.”
Izak Saaiman, Hilton Cape Town City Centre “You are super to us, thanks for always great support.”
Santisouk Phaphongphanm, VimpelCom Lao Co., Ltd (BeeLine) “TRG Support always helps us find errors and good solutions, thanks for the support.”
Nguyen Ngoc Hiep “Appreciate the quick response and the patience that support has shown us. Thank you.”
Zulkafly Hamind, Hilton Singapore “I just liked, how quick the reply was. It was very helpful and got my issue sorted out faster.”
Kagose Edward Leonard “Excellent service delivery from SUN support team- TRG we always really appreciated your help!”
Management Accountant, Hilton Seychelles Labriz Resort & Spa “As always the solution was provided quickly and it was immaculate. Kudos to the team especially Nguyen Thuy Duong!”
IT Coordinator, Hilton Tokyo Odaiba “Thank you TRG’s support team for your enthusiastic and proper helping which make me clear about my concern.”
General Accountant, Intercontinental Da Nang Sun Peninsula Resort “Extremely satisfied with quick and professional advice. Keep it up and you are the Best.”
Assistant Financial Controller, Hilton Dubai Creek “Thank you very much TRG Help’s Portal! I am very satisfied with the quality of your service. Similarly, your support team are very enthusiastic and attentive when it comes to instructing the customer.”
Chief Accountant, Novotel Phu Quoc Resort “Flexibility, as Sunsystem is highly flexible. Accounting and assets management modules with many analysis dimensions, which is helpful for management. Professionalism and responsiveness are pluses.”
Phan Hoai Nam, IT Director “I always impressed with the prompt support given by TRG whenever we need assistance. I just want to express my sincere appreciation to TRG Team, you all have done an excellent job.”
Tran Van Dong, Senior Accountant “Many thanks to TRG Support Team. Currently, my problem has been solved. I see that the problem has been solved very quickly and adequately!”
Phung Manh Ha, PM “We are pleased to inform that, the above issue has resolved. I highly appreciated your assistance in this matter.”
Lal Perera “Dear TRG, thank you very much for your dedicated support which I am very much appreciated. Especially, Ms. Lien Huynh is very kind and offered very comprehensive and instructive support for our issues. I am very happy to partner with TRG. Thank you.”
Nguyen Hung Anh, Financial Controller “Toan assist us even during his off days. He gave good support and quick solution. Thanks again Toan.”
Riko Aryanto “The problem has been solved. Thanks you for your understanding & good co-operation, your action is highly appreciated.”
Nabil Kamal, Assistant Finance Manager “TRG one of the vendor who always delivered a reliable and on time support. None of case being pending without resolution. Keep up the good job.”
Rasman Supriadinata, ITM “I love the way that you are supporting me. It is very attentive, very patient and very professional and very carefully.”
“Dear TRG team, your valuable support is highly appreciated. It helps to have more comfortable in our daily operation.”
Keerthi Randeniya “Mr. Toan has helped me to resolve the issue, finally it has been resolved. He is a very helpful and supportive person. I got very quick response. Thanks.”
Srinath Krishna “I can say TRG support team is the best, provided by expertise and experiences team always giving prompt response when required. A guidance, tip and trick was always provided to end user for any type of system challenges which occurred mostly by user mistake or any other causes. None of issue being pending, all are always resolved in timely manner. Bravo team and thank you.”
Rasman Supriadinata, ISM “Wow, so lovely. TRG’s support team impressed me with their professionalism and expertise.”
Mr. Nguyen Huu Minh, CFO “I am satisfied with the promptness of your response. Your understanding of the system is appreciated. Considering the fact that one need to understand the system to be able to offer help. Once again thank you so much.”
Adekunle Abidoye “The financial solution from TRG fits our hotel’s requirements very well. But the most important thing is great support from TRG’s support team. You are enthusiastic and have depth knowledge of the industry. That’s why I am happy working with TRG. Thank you very much and have a great day ahead. One thing, please add 5 more STARS for satisfaction!”
“Our company used to purchase Sunsystems from various suppliers coming from US, Singapore, UK,…but TRG is one of the best suppliers we have worked with in a very long time. The TRG’s support team has definitely demonstrated a new level of professionalism with their patience and knowledge. Many thanks for your great services!”
“Whenever an issue arises, TRG’s support team always helps us resolve it in a timely manner. I must say they are very enthusiastic, attentive and professional.”
Mrs. Tran Thi Rong – Chief Accountant “TRG’s support team is excellent. Usually, when we send support requests to TRG, responses arrive within 30-60 minutes only. I am very happy with the services of TRG!”
Hoang Dinh Thong, Administrator “TRG always presents and provides us the latest information on the evolution of the product. TRG is always listening for our requirements. And SunSystems bring us the solution to manage these projects.”
Mr. Dominique Bisalputra, CFO “https://blog.trginternational.com/hubfs/Testimonial%20Video%202023/Team%2001%20-%20Ms.Nhung/Crown-Testimonial-Aug2023.mp4 “We have a long working relationship with TRG on the SunSystems implementations and upgrades for many of our plants. TRG helped us resolve many of our system issues and makes good use of MS Teams for the issue tracking log. We are looking forward to their continued support.” Eric Siew, Crown Vietnam”
“Thank you very much for the support, Appreciated much. Clear communication and quick response. Thank you and keep in your good feedback.”
Asst. Director of Finance, Hilton Bandung “Hưng Bùi has resolved the problem which other technicians could not. His method not only got rid of the problem but also speeded up the SunSystems. We are very pleased with the result. Good work!.”
SunSystems Administrator, Hilton Madinah “We are really appreciating TRG support from our heart, Hung Bui and other team also helpful for us whenever we are conducting them for any issue. So thank to TRG once again for your great support.”
Hilton Madinah “I am always impressed by the prompt and accurate responses from TRG. If I have a chance to refer the financial solution provider to my friends, TRG is top of my mind. Thank you for all the outstanding support that TRG has given to us.”
SunSystems Administrator, Hilton Okinawa Chatan Resort “I am satisfied with the promptness of TRG’s support team. Your understanding of the system is appreciated. Considering the fact that one need to understand the system to be able to offer help. Once again thank you so much.”
Transcorp Hilton Abuja “A million thanks to the TRG team for the prompt and efficient support…A special vote of thanks and appreciation goes to Toan, Dam Vi.Senior Support Consultant, for quickly and efficiently resolving an issue that would otherwise have made my month-end a night mere…Thank you for also going out of your way to resolve 3 more issues that were not initially raised on the ticket. Pro-activeness.”
Ronny Shapumba, Hilton Windhoek


