Privacy Policy
Your privacy is important to TRG International. This Privacy Notice explains how TRG International processes personal data when acting as a data controller, what personal data we collect, how we use it, and why.
TRG International is an international consulting and technology services organisation operating across multiple jurisdictions. When you provide personal data to TRG through this website, our cloud services, customer support platforms, marketing interactions, or professional engagements, TRG processes such personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), Singapore Personal Data Protection Act (PDPA), Vietnam Personal Data Protection Decree (PDPL), and other relevant legislation.
Last updated: 5 May 2026
Personal Data TRG Collects
TRG collects personal data through your interactions with us and through your use of our services, platforms, and websites. The personal data we collect depends on the context of your interaction with TRG, the services you use, and the choices you make regarding your privacy preferences.
You provide some personal data directly to us when submitting enquiries through our website, registering for events or webinars, requesting product demonstrations, communicating with our consultants, accessing support portals, or subscribing to updates. We also collect personal data automatically through your interaction with our digital platforms, including website usage data collected through cookies and similar technologies. In certain circumstances, we may receive personal data from third parties such as implementation partners, employers, service providers, or event organisers.
When you interact with our systems or websites, we may collect information transmitted by your device. This information may include IP address, device identifiers, browser type, connection details, geolocation data, pages accessed, and usage behaviour across our platforms.
You have choices about the technology you use and the personal data you provide to TRG. Where we request personal data that is necessary to deliver a product, service, or contractual engagement, failure to provide such data may prevent us from fulfilling your request or delivering the relevant service. Where personal data is optional, certain features such as personalised communications or access to selected content may not function if the data is not provided.
Applicants’ Personal Data
Our websites and recruitment platforms provide the functionality for individuals to apply for employment opportunities with TRG International.
When you apply for a position with TRG, we process personal data such as your name, contact details, professional qualifications, employment history, and other information relevant to evaluating your application. This information is used to assess suitability for employment opportunities, manage recruitment activities, support workforce planning, and comply with applicable employment and immigration laws.
Where recruitment services are delivered through third-party platforms acting on behalf of TRG customers or partners, those organisations may act as independent controllers of your personal data. In such cases, processing is carried out in accordance with their privacy policies and instructions.
If you choose not to provide personal data required for recruitment processing, we may not be able to consider your application.
How TRG Uses Personal Data
TRG uses personal data to provide services, operate its business effectively, and deliver professional consulting and technology solutions.
We process personal data to provide and support our products and services, respond to enquiries from clients and prospective customers, manage contractual relationships, administer implementation projects, deliver managed cloud services, and maintain secure access to our platforms. Personal data is also used to communicate with you regarding events, updates, and service-related information where you have provided your contact details.
We may analyse personal data to improve our services, enhance platform performance, personalise user experiences, and support business decision-making. In certain cases, automated technologies including analytics tools and artificial intelligence may be used to improve service quality, optimise operations, and enhance customer support interactions.
Personal data may also be processed to meet legal obligations, protect the security of our systems, prevent fraud, and support compliance activities across the jurisdictions in which TRG operates.
Legal Bases for Processing Personal Data
Where TRG processes personal data as a data controller, we ensure that an appropriate legal basis exists for such processing.
Processing may occur where you have provided consent, where processing is necessary to perform a contract with you or your organisation, where processing is required to comply with legal obligations applicable to TRG, or where processing supports legitimate business interests that do not override your rights and freedoms. In certain cases, anonymised or aggregated data may be processed for statistical analysis and service improvement purposes.
Where TRG processes personal data under the instruction of a customer acting as a data controller, processing is performed strictly in accordance with that customer’s instructions.
Reasons We Share Personal Data
TRG may share personal data with affiliated entities, implementation partners, cloud service providers, and authorised vendors where necessary to deliver services requested by you or your organisation.
Personal data may also be shared where required by law, regulatory obligations, or legal process, or where necessary to protect the rights, safety, or property of TRG, our customers, partners, or users. In certain circumstances, personal data may be shared with professional advisers, auditors, or service providers supporting business operations and security monitoring.
TRG does not sell personal data.
Your Personal Data Rights
Depending on your location and applicable data protection laws, you may have rights regarding your personal data processed by TRG.
These rights may include the ability to request access to your personal data, request correction of inaccurate information, request deletion of personal data, restrict processing in certain circumstances, object to specific processing activities, withdraw consent where processing is based on consent, request portability of your personal data, or lodge a complaint with a relevant supervisory authority.
Requests relating to personal data rights may be submitted using the contact information provided at the end of this Privacy Notice.
Personal Data Processing for Direct Marketing Purposes
TRG may send communications relating to events, product updates, industry insights, or service announcements where permitted by applicable law.
Where consent is required, we will obtain it before sending marketing communications. You may withdraw consent or unsubscribe from communications at any time by following the instructions provided in the communication or by contacting us directly.
International Transfers of Data
TRG operates across multiple jurisdictions and may transfer personal data between entities within the TRG group or to service providers located outside your country of residence.
Where such transfers occur, TRG implements appropriate safeguards to ensure that personal data remains protected in accordance with applicable legal requirements. These safeguards may include contractual protections, internal governance frameworks, and recognised international transfer mechanisms.
Cookies
TRG websites use cookies and similar technologies to support website functionality, improve performance, analyse usage patterns, and enhance user experience.
Where required by law, cookies are used only with your consent. Essential cookies necessary for the operation of our website may be used without consent where permitted under applicable regulations. You may manage cookie preferences through your browser settings or through controls available on our website.
Products Provided by Your Organization
Many TRG services are provided to organisations that grant their employees access to TRG platforms. Where you access TRG services using an account provided by your employer or organisation, that organisation may administer your account and control certain aspects of your data.
Your use of such services is subject to your organisation’s policies. Requests relating to personal data processed within those environments should be directed to your organisation’s administrator.
How Long We Retain Personal Data
TRG retains personal data for the duration of the relationship with you or your organisation and for a reasonable period afterwards where necessary to comply with legal obligations, resolve disputes, enforce agreements, or support legitimate business purposes.
Retention periods vary depending on the nature of the data and applicable regulatory requirements.
How We Protect Personal Data
TRG maintains administrative, technical, and organisational safeguards designed to protect personal data against unauthorised access, disclosure, alteration, or destruction.
Although we implement appropriate security measures, no electronic transmission or storage system can be guaranteed to be completely secure. Where a security incident affecting personal data occurs, TRG will investigate and respond in accordance with applicable legal obligations.
Personal Data Processed by TRG on Behalf of Customers
TRG provides products and services to our customers that enable customers to process personal data within their own systems.
Where TRG processes personal data on behalf of customers, those customers act as data controllers and determine how personal data is collected and used. This Privacy Notice does not apply to such processing. Individuals should consult the relevant customer privacy notice for information about how their personal data is handled.
Links to Third-Party Websites
TRG websites may contain links to third-party websites that operate independently from TRG. TRG does not control and is not responsible for the privacy practices of those websites. You should review their privacy notices before providing personal data.
Updates to This Privacy Notice
TRG may update this Privacy Notice periodically to reflect changes in legal requirements, business practices, or service offerings. Updated versions will be published on this page together with the revised effective date.
How to Contact Us
If you have questions regarding this Privacy Notice or TRG’s processing of personal data, please contact:
TRG International
Email: marketing@trginternational.com
Website: https://trginternational.com