Overview

ARYADUTA Hotels is the hospitality arm of Indonesia’s largest property management company, Lippo Karawaci, and is the country’s largest five-star hotel group, with locations nationwide, including Jakarta, Tangerang, Cikarang, Puncak, Bandung, Medan, Palembang, Pekanbaru, Makassar, Manado, and Bali.

Industry: Hospitality

Website: https://www.aryaduta.com/en

Solutions implemented:

Migration from on-premises to Infor SunSystems Cloud (multi-tenant)
Infor OS
Infor EPM
Integrations: hotel property management (Infor HMS)

Goals

✓ Accelerate and enhance financial reporting accuracy
✓ Automate daily revenue report generation
✓ Streamline approval workflows
✓ Standardised reports across all hotels in the group

Innovation strategies

✓ Implement Infor EPM to achieve real-time insights and visualisation of financial performance and daily revenue reports
✓ Develop automated approval workflows through Infor OS to enhance connectivity between Infor HMS and SunSystems

At a glance

Founded in 1976, ARYADUTA Hotels is the hospitality division of Indonesia’s largest listed property management company, Lippo Karawaci, whose portfolio extensively ranges from residential and urban development to hospitals, malls, hotels & leisure products as well as asset management.

Leveraging its parent company’s wealth of resources and opportunities, ARYADUTA Hotels today is Indonesia’s largest five-star hotel group with locations spanning across the country, including Jakarta Menteng, Jakarta Semanggi, Tangerang, Cikarang, Puncak, Bandung, Medan, Palembang, Pekanbaru, Makassar, Manado, and Bali.

ARYADUTA Hotels is renowned for its classic-contemporary Indonesian hospitality, providing ‘Iconically Indonesian, Globally Inspired’ experiences—fully embracing the country’s hospitality in every aspect of their service to ensure guests feel right at home.

Legacy system challenges

Key Challenge: The worldwide adoption of cloud technology coupled with the slow, disparate legacy accounting systems pushed ARYADUTA Hotels to explore a more advanced solution.

Challenge #1

Inefficient and manual processes

Reliance on manual processes across various departments left ARYADUTA Hotels vulnerable to human error. This not only affected data accuracy but also increased operational costs and slowed down workflows.

Challenge #2

Reporting and compliance difficulties

Ensuring timely reporting and maintaining compliance with the group financial standards was a major concern. With hotels spread across Indonesia, consolidating data from multiple locations presented a complex logistical and administrative challenge.

The Infor solution

TRG International is privileged to be selected as the IT partner for ARYADUTA Hotels’ migration to the cloud.

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Infor SunSystems Cloud

Infor SunSystems Cloud is a comprehensive financial management solution, enabling ARYADUTA Hotels to consolidate its financial data and standardise practices while taking advantage of all the benefits that the cloud brings, including but not limited to scalability, flexibility, integration, automation, and more.

With SunSystems Cloud, the hotel group gets predefined charts of accounts that follow the hotel structures and reporting lines, such as Departments, Segmentations, Meal Periods, Events, etc. Users can view details by locations or regions or take their analysis to the next level by combining with a specialised analytics tool.

★

Infor EPM

ARYADUTA Hotels chose to implement Infor EPM, a modern enterprise performance management solution that provides users with a complete view of their financial performance.

The solution goes beyond basic financial reporting; it enables advanced budgeting, forecasting, and analysis, allowing finance teams to monitor key performance indicators (KPIs), identify trends, and make data-driven decisions to optimise profits.

★

Infor OS

Both Infor SunSystems Cloud and Infor EPM tightly integrate with the Infor OS cloud operating platform. Infor OS serves as the underlying foundation that connects Infor and non-Infor solutions to help ARYADUTA Hotels simplify their IT landscape and increase collaboration and productivity.

Key Outcomes

The implementation of these Infor solutions delivered substantial benefits to ARYADUTA Hotels, transforming its financial operations and providing a platform for future growth:

✓ Faster reporting cycle, estimated 2x improvement. The implementation of Infor EPM has cut the time required to produce reports by half, enabling more agile decision-making.
✓ Automated EPM reports without direct SunSystems access, which significantly improved reporting efficiency.
✓ Streamlined approval workflows via Infor OS to automate the routing and tracking of approval requests, thus reducing delays and minimising errors.
✓ Improved interface between PMS (Infor HMS) and SunSystems via Infor OS, eliminating 100% of manual data entry.

Additionally, to meet the hotel group’s other unique needs, the following tailored solutions were delivered:

✓ EPM-based Daily Revenue Reports: Provide a detailed and up-to-date view of revenue performance across all ARYADUTA properties.
✓ Customised AP/AR Ageing reports: Provide flexible analysis and insights into the status of accounts payable and accounts receivable.
✓ Importing data from Infor HMS into the Data Lake for reporting through Infor EPM.

The solution suite is now embedded in daily hotel operations, providing ARYADUTA Hotels with a scalable and innovative foundation for future growth and success.

For more information about our solutions, visit: www.trginternational.com

Further resources

On-demand Webinar | Unlocking the Power of Infor OS: The Next Level for SunSystems

Infographic | On-premises/ Hoested vs Multi-tenant Cloud

Infor SunSystems Core Modules Information Kit

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7-in-1 Information Kit: All You Need to know about Infor SunSystems Core Modules

See Infor SunSystems in Action

Check-in to the Future: ARYADUTA Hotels’ Journey from Legacy to Cloud

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