Sales & Customer Services

Sales & Customer Services are two frontline teams that can “make or break” any business as they are the primary point of contact between the customer and the business. The interaction between them and the customer directly shape the image, perception of business in the customer’s mind, which indeed stands behind business reputation and long term success. Further, employees with great sales & customer services skills directly and positively contribute to the organisation financial and sales performance. For these reasons, companies now spend a great deal of effort in recruiting, retaining and developing employees with excellent client-facing skills.

TRG takes pride in our GR8 Sales ad GR8 Customer Service, an excellent duo that allows our clients to evaluate their employee’s mindset and skillset through interactive, scientific and psychometric-driven assessments of behaviours, cognitive thinking, interests and sales potentials variables. With these two products, you can select the best candidates for Sales & Customer Services positions and also identify your frontline teams’ current strengths and weakness, thus designing a development, training plan to grow further.