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<h2>Overview</h2>
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<p style="font-size: 16px; line-height: 1.6;">Lawrence S. Ting School (also known as Dinh Thien Ly School in Vietnamese), a reputable educational institution under the Phu My Hung Group, has been using <strong>Infor SunSystems 6.2</strong> and <strong>Infor Q&amp;A 10</strong> for its accounting and reporting operations.</p>
<p style="font-size: 16px; line-height: 1.6;">However, with Microsoft’s announcement to end support for <strong>Windows Server 2012 R2</strong> and <strong>SQL Server 2012</strong> in <strong>October 2023</strong>, the school faced potential security and operational risks. The existing systems were only compatible up to those versions, meaning no further technical support, bug fixes, or security updates from Microsoft.</p>
<p style="font-size: 16px; line-height: 1.6;">Recognizing the importance of maintaining a stable and secure financial system, Lawrence S. Ting School partnered with <strong>TRG International</strong> to upgrade to <a href="https://trginternational.com/solutions/infor-sunsystems/"><strong>Infor SunSystems 6.4</strong></a> and <a href="https://academy.trginternational.com/courses/iqa-01-infor-q-a-basic"><strong>Infor Q&amp;A 11.3</strong></a>, ensuring full compatibility with <strong>Windows Server 2022</strong>, <strong>SQL Server 2022</strong>, and <strong>Office 365</strong>.</p>
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<p style="font-size: 16px; line-height: 1.6;"><span style="color: #007e91; font-weight: 600;">Industry:</span> Education</p>
<p style="font-size: 16px; line-height: 1.6;"><span style="color: #007e91; font-weight: 600;">Website:</span> <a href="https://lsts.edu.vn" target="_blank" rel="noopener">Lawrence S. Ting School</a></p>
<p style="font-weight: 900; font-size: 16px;">Solutions implemented:</p>
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<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Infor SunSystems (on-premises)</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 0; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Infor Query &amp; Analysis</li>
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<h3>Goals achieved:</h3>
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<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> Ensure compatibility with modern Microsoft technologies (Windows Server 2022, SQL Server 2022, Office 365)</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> Faster reporting and data processing using 64-bit Excel and optimized Q&amp;A functionality</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> Stabilize operation with reduced downtime and minimized upgrade risk</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 0; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> Future-ready infrastructure for further digital transformation and scalability</li>
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<h2>At a glance</h2>
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<p style="font-size: 16px; line-height: 1.7;">In 2006, Phu My Hung Development Corporation initiated a non-profit school project named after Mr. Lawrence S. Ting – the Lawrence S. Ting School – to honor his love for Vietnam and his concern for Vietnamese youth. Today, the school operates two campuses in Ho Chi Minh City: one for middle school and one for high school.</p>
<p style="font-size: 16px; line-height: 1.7;">A key advantage in the transition is that the school is already a SunSystems user, having been using the previous version for accounting and reporting. This familiarity with the interface and workflows will minimize onboarding time as the new version – with its advanced features – will be easier for staff to adopt.</p>
<p style="font-size: 16px; line-height: 1.7;"><a href="https://blog.trginternational.com/download-infor-sunsystems-cloud-data-sheet">To find out more about our Infor SunSystems, download the brochure now</a></p>
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<h2>Reading the signals of risk</h2>
<p style="font-size: 17px; line-height: 1.6;">Being proactive in anticipating risks is essential for safeguarding any organization from negative impacts. Following Microsoft’s announcement of the end of support for <strong>Windows Server 2012 R2</strong> and <strong>SQL Server 2012,</strong> Lawrence S. Ting School immediately analyzed the risks and brought them to the table:</p>
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<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> <strong>Compatibility risks:</strong> End of support for key Microsoft components exposed the system to potential security vulnerabilities.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> <strong>Legacy limitations:</strong> Their previous versions (SunSystems 6.2 and Q&amp;A 10) were limited to 32-bit Excel, limiting the use of full computing memory and hindering daily operations.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #e85f12; font-weight: bold;">✓</span> <strong>Infrastructure dependency:</strong> The outdated system posed risks to daily financial management and end-user productivity.</li>
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<p style="font-size: 16px; line-height: 1.7;">Altogether, these factors made it clear that action was needed right away to ensure seamless operations and avoid a potential breakdown.</p>
<h2>TRG’s approach to solve a challenging problem</h2>
<p style="font-size: 16px; line-height: 1.7;">TRG International followed <strong>Infor Deployment Methodology (IDM)</strong> to ensure a smooth and structured upgrade, organized into two phases as illustrated below.</p>
<div style="margin-bottom: 25px; text-align: center;"><img decoding="async" style="max-width: 100%; height: auto; border-radius: 5px;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/11/PROJECT-DEPLOYMENT-METHODOLOGY.webp" alt="Project Deployment Methodology" /></div>
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<p style="font-size: 16px; line-height: 1.7;">Each phase requires a different environment to prevent unexpected issues that could discrupt the school’s operations. Importantly, all servers must be ready prior to any installation; delays on this front will impact the overall schedule.</p>
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<h3>Phase 1 &#8211; TRIAL UPGRADE (on trial server)</h3>
<p style="font-size: 16px; line-height: 1.7;">Objective: Assess readiness and validate the upgrade path before the live deployment.</p>
<p style="font-size: 16px; line-height: 1.7;">Key actions included:</p>
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<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Begin with detailed system assessments and a migration strategy workshop.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Ensure the school’s internal team performs SQL backups and confirms that the hardware server is qualified and ready for the next steps.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Training and testing cannot be ignored, as they help both sides identify potential risks early and determine mitigation strategies.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 0; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Execute test upgrades to <a href="https://trginternational.com/solutions/infor-sunsystems/">SunSystems 6.4</a> before the live migration to verify data integrity. Concurrently, the TRG team converts Q&amp;A reports and templates provided by the school’s team.</li>
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<h3>Phase 2 &#8211; PRODUCTION UPGRADE (on production server)</h3>
<p style="font-size: 16px; line-height: 1.7;">Objective: Perform the live upgrade with careful coordination and risk management.</p>
<p style="font-size: 16px; line-height: 1.7;">Key actions included:</p>
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<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> The production server transition requires significant effort and close collaboration from both sides. The TRG team provides installation documentation and guides Lawrence S. Ting’s IT team in client-side configuration, with offsite support via Ultraview Remote as needed.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Support UAT and end-user training for up to eight key finance users, lasts over three days in person.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 8px; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Conduct cutover preparation and a readiness review to ensure a seamless operation.</li>
<li style="padding-left: 25px; position: relative; margin-bottom: 0; font-size: 16px; line-height: 1.6;"><img decoding="async" style="position: absolute; left: 0; top: 3px; width: 18px; height: 18px; display: block;" src="https://trgprodcms.wpenginepowered.com/wp-content/uploads/2025/07/circle-chevron-right-solid-1655C.svg" alt="" /> Reconcile data and resolve any issues that arise before go-live. The final project sign-off then marks the successful completion of the process.</li>
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<p style="font-size: 16px; line-height: 1.7;">Ongoing communication and project management are necessary. Weekly progress reports keep both teams aligned and informed throughout the duration.</p>
<h2>Streamlined process with an A+ result</h2>
<p style="font-size: 16px; line-height: 1.7;">From discovery to delivery, every step is optimized for clarity, speed, quality, and accuracy. Since February 2025, positive changes across key areas have been seen:</p>
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<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>64-bit performance:</strong> Full compatibility with Office 64-bit, improving report generation speed and processing capacity.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>Cloud readiness:</strong> <a href="https://trginternational.com/solutions/infor-sunsystems/">SunSystems 6.4</a> supports access via both web browsers and PC applications, enabling flexibility and remote access.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>Infor OS integration:</strong> Centralized document management through Infor Document Management (IDM) and integration with enterprise approval processes.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>Enhanced procurement and intercompany features:</strong> Streamlined purchase requisition, approval workflows, and intercompany postings across business units.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 12px; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>Database and security improvements:</strong> Optimized performance through new SQL indexing and triggers, plus enhanced vulnerability protection and failover recovery.</li>
<li style="padding-left: 30px; position: relative; margin-bottom: 0; font-size: 16px; line-height: 1.6;"><span style="position: absolute; left: 0; top: 2px; color: #007e91; font-weight: bold;">★</span> <strong>Q&amp;A 11.3 advancements:</strong> Simplified report design, Excel integration enhancements, cloud connectivity, and powerful new features like <em>Drilldown to Transactions</em>, <em>Breakout</em>, and <em>Report Scheduler</em>.</li>
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<h2>Partner for future growth and success</h2>
<p style="font-size: 16px; line-height: 1.7;">Through our close collaboration, TRG International successfully supported Lawrence S. Ting School in upgrading its financial management systems to <a href="https://trginternational.com/solutions/infor-sunsystems/"><strong>Infor SunSystems 6.4</strong></a> and <a href="https://academy.trginternational.com/courses/iqa-01-infor-q-a-basic"><strong>Infor Q&amp;A 11.3</strong>.</a></p>
<p style="font-size: 16px; line-height: 1.7;">This strategic upgrade eliminates technical risks from legacy systems. It delivers a more secure, flexible, and high-performing financial environment, ensuring the school’s continued operational excellence and technological resilience.</p>
<p style="font-size: 16px; line-height: 1.7;">We’re pleased to share that the Lawrence S. Ting School transition project has been successfully completed. We’re aligned with a shared objective of “thriving for the future”.</p>
<p style="font-size: 16px; line-height: 1.7;">This isn’t the end; it’s the start of a long journey together to grow and strengthen our partnership. Education is not a short-term investment – it requires sustained effort and collaboration.</p>
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<p><span style="color: #007e91; font-weight: 600;">For more information about our solutions, visit:</span> <a href="https://trginternational.com/solutions">trginternational.com/solutions</a></p>
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<h2>More resources:</h2>
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