To compete in today’s rapidly changing business ecosystem, organisations need to have agility and efficiency. However, many still find themselves stuck with endless manual processes, which create painful bottlenecks and delays when speed is required most.
This is where Infor Velocity Suite comes into play to push for the fundamental change and innovation that businesses need with its built-in generative AI technology. Sounds too good to be true?
Let’s explore Velocity Suite, the latest addition to Infor’s solution suite, in this blog.
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What is Infor Velocity Suite?
Infor Velocity Suite is a platform built for speeding up the innovation and transformation processes across industries. Essentially, Velocity Suite consists of a powerful collection of solutions, technology, and services designed to help businesses identify inefficiencies, automate workflows, and optimise processes at unprecedented speeds and accuracy.
Instead of long implementation cycles or complex custom development, the Infor Velocity Suite provides rapid, continuous improvement by empowering business users to think about intelligent process innovation. The Velocity Suite can be leveraged across different industries, but it still maintains its deep expertise for each vertical, such as manufacturing, healthcare, food & beverage, and others.
According to Infor, the capabilities of the Velocity Suite are organised around three important steps:
– Diagnose
– Automate
– Optimise
These functions are supported by dedicated toolsets, allowing teams to diagnose their processes for bottlenecks, apply automation using AI tools, and continually optimise their processes through data.
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What makes Velocity Suite unique?
Infor Velocity Suite has several attributes that distinguish it from conventional process automation software, making it highly adaptable to different business environments.
– Visually intuitive design tools: The Velocity Suite boasts easy-to-use tools for both tech and non-tech business users to model and build visualisations quickly. The platform adopts a low-code and no-code approach to democratise innovation, enabling teams to improve processes fast and on their own, without waiting months for the IT team to build it.
– Pre-built components and connectors: Access to the Infor Value+ Catalog gives users access to repositories of industry-specific, ready-made workflows and connectors, and reusable components to accelerate deployment, thus achieving quicker results. For example, automating invoice processing enables the organisation to transition from a slow human workflow filled with costly errors in sensitive market conditions.
– Cloud-native architecture: Velocity Suite is built on Infor’s cloud-native Industry Cloud Platform, meaning it is scalable and secure as well as fully integrated with Infor CloudSuite ERP.
Core capabilities of Infor Velocity Suite
Here are some of Infor Velocity Suite’s most significant capabilities:
– Rapid process design: Users are able to define and model new workflows quickly using drag-and-drop tools. Designs can be tested and deployed with minimal technical support, which makes innovation a continual process rather than an event only held once a year.
– Automation at scale: The Velocity Suite comprises intelligent automation tools such as RPA (Robotic Process Automation) or AI-based triggers, allowing users to automate approvals, alerts, data routing, and many more repetitive manual tasks, which means significantly fewer human errors and enhanced productivity.
– Low-code/No-code enablement: Users without a technical background can design, modify, and launch workflows thanks to the model being low-code/no-code. This puts digital transformation in the responsibility of business analysts, operations teams, and even allows for those in HR or finance to contribute.
– Industry-focused integration: Velocity Suite can easily be integrated with Infor’s industry cloud solutions and configured for your specific industry needs. The out-of-the-box integrations offer shorter implementation times and faster adoption.
– Agility and adaptation: Built for fast-changing markets, Velocity Suite allows teams to modify, update, or adjust workflows to suit their changing operations. For example, you can track the supply chain processes in real time or adapt employee onboarding flows as you have a spike in hiring.
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Infor’s AI Strategy: From Insights to Impact
A prominent advantage of Infor Velocity Suite is its built-in AI. Infor understands that artificial intelligence (AI) is not a checkbox on a digital transformation roadmap. Instead, it must be strategically deployed to serve tangible business goals. This pragmatic, outcome-oriented approach is at the heart of Infor’s AI strategy.
Rather than chasing every new AI fad, Infor leverages decades of industry experience to build AI solutions that deliver measurable value through deep domain expertise and industry-specific applications. Their approach starts with the customer—understanding the unique needs of each vertical and micro-verticals to ensure the most relevant, scalable, and effective AI tools.
Infor’s AI capabilities are structured around three core pillars:
– Predictive AI: This technology forecasts trends and future events like demand spikes, machine breakage, or supply chain disruptions. By predicting what will happen, businesses can take constructive action.
– Prescriptive AI: More than just predicting outcomes, this artificial intelligence can prescribe action to maximise them and recommend strategies and needed operational changes to empower leaders to make more informed decisions.
– Generative AI: The newest capability – generative AI works intelligently at scale to:
+ Discovery processes: Infor Velocity Suite can leverage system data to discover actual process flows, identify deviations, and analyse potential inefficiencies automatically. This allows organisations to identify where delays and bottlenecks exist and where changes will have the greatest positive impact.
+ Automated process design,accelerate development and deployment: Instead of taking weeks of meetings with stakeholders, whiteboarding sessions, and IT resources, Velocity Suite suggests or even generates full process flows, rules, and logic constructs – based on industry best practices, real-world performance data, and your unique business needs. Not only does this AI-assisted design shorten the development cycle, but it also helps ensure that new workflows will be stronger, more scalable, and aligned with the company’s desired outcomes from the very beginning.
+ Enhanced user experience: Generative AI is not simply executing tasks behind the scenes; it is also creating more value for the user working with the system. Natural language prompts, intelligent recommendations, and more simplified UI flows powered by AI all facilitate a more intuitive and personalised user experience. Users can ask the system natural language questions like “Why did my production costs go up this month?” or “Show me workflows that have the most delays,” and receive fast and contextual answers immediately, making day-to-day work less tedious for all users, especially non-technical ones.
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Infor continues to improve biannually with new AI use cases, designed with customers to ensure applicability and drive truly transformable impacts. Continuous feedback from customers keeps Infor AI technology adaptive and socially aware.
The company’s ultimate goal is to deliver the right intelligence at the right time, allowing businesses to operate more productively and govern decisions with greater speed.
What does the future hold? Companies that adopted Velocity Suite early are counting thousands of hours saved from manual tasks, resolutions to customer support are 90% faster, and millions are added to profit margins. These are exponential changes that will be seen on the bottom line and translate into operational agility. [1]
For example, Xpress Boats leveraged process mining to decrease expedited shipping costs by 50% and improve delivery times. This use case demonstrates how AI can improve the speed of operations and ultimately a better experience for clients. [2]
Why should you care about AI in Infor Velocity Suite?
Ultimately, one of the biggest benefits of AI in process improvement innovation is how it helps people work. Rather than replace people, Infor’s AI tools enable people to spend their time on strategic, high-value work.
Repetitive tasks like document routing, approvals, data validation, and report generation can be done by AI while employees do what they are supposed to do, specifically solving problems, serving customers, and innovating.
Infor’s embedded generative AI can also support the decision-making process by summarising complex data in a way that drives decisions. Picture a project manager asking, “Why is this project over budget?” and the AI gathering actual cost data, task delays, and resource allocations into an understandable AI-generated summary.
Also, AI supports human judgment with smart recommendations, thus improving our confidence while reducing fatigue, particularly in roles that handle lots of data, complexity, and rapidly changing priorities. For instance:
– Offering an ideal, recommended schedule to mitigate possible future downtime.
– Recommending a set of vendors by considering performance and risk.
– Recommending optimal shift rotations based on employee availability and skills.
Velocity Suite is Infor’s next-gen innovation platform that gives businesses the speed, intelligence, and flexibility they need to compete in today’s unprecedented volatility. Velocity Suite combines process mining, low-code automation, and generative AI to empower organisations to achieve higher agility, drive more impactful decisions with real-time data. With additional AI use cases built to address industry challenges on the way, Infor Velocity Suite will become the base platform for digital transformation.
If you are a business leader trying to remain relevant in an ever-changing market, Infor Velocity Suite allows you to work smarter, deliver value faster, and innovate value faster – starting today and into the future!
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