# Solved: Data Send SSC Issues in Infor Q&A 11

*Source: https://trginternational.com/blog/faq-infor-q-and-a-11-data-send-ssc-return-parse-error/*

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[Data Send](https://academy.trginternational.com/courses/iqa-06) is a functionality of [Infor Q&A](https://trginternational.com/solutions/infor-qa/). It facilitates the transfer of information from a Microsoft Excel worksheet directly into the user’s chosen database. When performing Data Send , especially when the action is done in Infor Q&A version 11, users might encounter some issues, one of which is the SSC error that TRG will cover in this article.

## **Issue**

When performing **Data Send in Q&A 11**, users may receive an error message such as:

**SSC Return Parse:** _Object reference not set to an instance of an object._

![Infor Query and Analysis error message: SSC Return Parse](https://wpengine.trginternational.com/wp-content/uploads/2026/01/infor-query-analysis-data-send-ssc-return-parse.png)

This error appears in the **Excel spreadsheet comment field** and does not clearly indicate the root cause. As a result, users are unable to determine why the Data Send failed.

Users are unable to determine the real cause of the Data Send problem with this kind of error message.

## **Solution**

More descriptive and meaningful error messages are available in SunSystems, in the Ledger Import Error Report within function LIM.

![Infor SunSystemsLedger Import Error Report](https://wpengine.trginternational.com/wp-content/uploads/2026/01/infor-sunsystems-ledger-import-error-report-1024x263.png)

Follow the steps below to identify the exact cause of the data send issue:

1.  Log in to SunSystems
2.  Navigate to function **LIM** (Ledger Import)
3.  In LIM, you will see a list of imported files with errors
4.  Select the error file and click **Review.** This allows you to confirm:
    
    -   Import file description
    -   Date and time last updated
    -   User ID who performed the import
    
    -   This helps ensure you are reviewing the correct file.

## 💡 Tips

To sort the list in ascending or descending order, click on the column header and use the **Sort** button.

1.  Go to **Batch Process** → select **Ledger Import Process**
2.  Click **Process**
3.  Wait for the report to run.
4.  The system will display the detailed error message(s) explaining why the import failed.
5.  Click **OK** to continue after reviewing the errors.

If the issue persists, please contact **TRG Support** via email at **trghelp@trginternational.com** for additional assistance.

## See also

[On-demand Training Courses for Infor Q&A](https://academy.trginternational.com/pages/infor-q-a-courses)

[Solved: Q&A 11 Fails to Include Drill Profile in Excel’s context Menu](https://trginternational.com/blog/faq-query-analysis-11-excel-drill-profile-comexception/)

[Solved: “Operation failed. Exception id is WebException” Issue in Infor Q&A](https://trginternational.com/blog/faq-infor-query-analysis-operation-failed-log-in-issue/)